All cancellations requested at least 5 days before your program are subject to a 10% bank transaction fee. No refunds will apply for cancellations requested 4 days or less before your program.What happens if my trip by cruise ship or plane is cancelled and I cannot make it to my program?
Please be sure to let us know as soon as possible. Only if you send us a letter from the airline or cruise ship company informing about the situation, we will be able provide you with a certificate valid for the same program or activity which you can use for a future visit with an expiration of one year or we will give you a 90% refund on the over the total cost, after a 10% cancellation charge.Will I have a refund if there is bad weather the day of my program or if it is cancelled for some reason?
You will be able to enjoy your program during the next 7 days or we will offer you a certificate valid for one year + 15% discount on any additional bookings.
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It is recommended that guests bring along a towel, change of clothes, and cash.Is there a safe place where I can leave my stuff?
It is recommended that valuables not be brought on tour.Can I upgrade my package or purchase additional activities directly at the Yaaman Park or do I have to call a few days before?
You are able to purchase additional activities directly at Yaaman Park.What is your policy on children?
Pregnant women can participate in the Flavors of Jamaica Tour. Women within 3 months of pregnancy can participate in the Jitney Tour but not for the other tours.What are the opening times for Yaaman Park?
There is no limit on the time guests may stay at the Park. Opening hours 9:00am – 5:00pm daily.Do you offer snacks or drinks for sale directly at Yaaman Park in case my activity does not include meals?
Yaaman accepts all major Credit Cards.Do you require license to operate any motorized machinery or activity?
It is mandatory to bring license for the Mud Buggy Tour.Any recommendations on which items are essential to bring for these activities?
Guests are allowed to bring sunscreen and mosquito repellant.Does my Yaaman Basic tour include the Bird Aviary view of exotic birds?
All Yaaman tours includes a visit to the Bird Aviary to view our exotic birds.Do I have to make a reservation for any of the activities offered or can I pay for my activity directly at Yaaman Park?
Reservations are required for all Tours.
Have lunch at our Garden Grill Restaurant and have a cool drink mix at the Bar.Are their any gift shops on site where I can purchase souvenirs?
Shop for jewelry, hand crafted items, and unique souvenirs.
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